WeQuest - simple tiny chat-like system

WeQuest
simple tiny
chat-like system

Version 1 • 1
( A Zeta Version )

WeQuest is an open-source simple tiny chat-like system that provides live customer support directly from your website, so you can give one-on-one help in real-time, adding the human touch to your website. WeQuest is written in the PHP programming language and uses AJAX. WeQuest uses plain flat files with no need for database services like MySQL, etc.

(WeQuest — we quest — wee quest — request)

Features:

Real-time Chats
- wouldn't be chat if not real-time
Multiple Chat Requests
- operator can chat with several clients
Notify When Party Responds
- operator/client get visual/sound signals
Leave Message If Not Live
- allow email if operator not available
Canned Responses On Operator Console
- provide facilities for canned responses
Capture Visitor Data And Refer URL
- client browser and web page viewed
Configuration Options
- colors, table sizes, refresh rate, etc.

Installation:

Get WeQuest.zip: right-click here (use Save Target As)
Get WeQuest.md5: right-click here (use Save Target As) and verify.
Make a folder at your web site (name it WeQuest).
Extract files from WeQuest.zip to that folder.
Make a sub-folder at your web site (name it secure) and secure it.
Move setup.php to the secure folder.
Run setup.php from a browser and customize.
Edit canned.txt with your common responses.
Put a blank line between each response.
Run WeQuest.htm to confirm installation.
Look at WeQuest.htm for ideas on implementing on your web pages.
More sounds.zip: right-click here (use Save Target As).

Screen shots:

Operator Console:

click image for full size view

Customer Console:

click image for full size view

Setup Console:

click image for full size view

Considerations:

Note: Depending on your server, allow write access to these files:
While using setup:
WeQuest.php WeQuestS.php WeQuestI.php setup.php
Permanently:
clients.txt lock.now online.now log.txt and the clients folder
and you may need to make a sub-folder (name it clients).

References:

Files in the WeQuest.zip archive file:

programs
WeQuest.htm WeQuest.php WeQuestI.php WeQuestS.php setup.htm
images
away.gif CatMouse.gif offline.gif online.gif
flags
lock.now online.now
sounds
cellular.wav doorbell.wav receive.wav ringin.wav sparkle.wav
text
canned.txt clients.txt index.body.htm log.txt

Files in the sounds.zip archive file:

sounds
button.wav buttondroop.wav buttonzip.wav cartoonphone.wav cellphone.wav dialtone.wav doorbell1.wav doorbell2.wav doorbell3.wav offhook.wav phonebz.wav phonering.wav pop.wav ring.wav ringph.wav splat.wav waterdrip.wav

Just Add Common Sense
You alone are responsible for your life.
Please use with wisdom.

All this stuff is free, as in free speech and free beer.
Covered by the GNU General Public License, OSDL Linux Legal Defense Fund, etc.
If you need help, I'm available for a price.
Help me help you. Help me pay for this web site. Donate, tribute, whatever by PayPal.

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